Welcome to Dig Safe North Idaho 811

The Dig Safe North Idaho 811 center supports 811 services for Benewah, Bonner, Boundary, Kootenai, and Shoshone counties in Idaho.

It is vitally important that you call or submit a locate request before digging on any project—large or small. Locate requests can be submitted online via ITICnxt or over the phone by calling either 1-800-428-4950 or 8-1-1.* The Dig Safe North Idaho center accepts locate requests from contractors, homeowners, or anyone else planning to dig in Idaho’s Benewah, Bonner, Boundary, Kootenai, and Shoshone counties.

*Please note that the 811 call-routing system is based on the physical location you are calling from and/or the cell tower that routes your call. Dialing 811 from outside or near county lines could result in your call being routed to a different call center. To reach the Dig Safe North Idaho 811 center directly, please call 1-800-428-4950.

2026 Shoshone Benewah One Call Update: Shoshone Benewah One Call (SBOC) has entered into an agreement with One Call Concepts, Inc. (OCC), under which OCC will provide all one call services for Shoshone and Benewah counties in Idaho, effective October 1, 2026.

Please visit the Shoshone Benewah One Call page for more information on this transition. Click here to view frequently asked questions (FAQs) about the transition.

Submit A Ticket

Ticket Search

Includes tickets processed on or after 12/1/21 for Kootenai County; on or after 1/1/26 for Bonner and Boundary counties; and on or after 10/1/26 for Shoshone and Benewah counties.

Online Dashboards

This innovative feature shows detailed ticketing statistics from across Benewah, Bonner, Boundary, Kootenai, and Shoshone counties in a convenient interactive format.

Coming Soon

FAQs

Have a question, or curious about the transition? Read the FAQs here. For assistance, please contact our team at [email protected] or call 1-877-668-4001

View FAQs